Move EU

The European Commission has acknowledged the potential of ride-hailing in a series of strategic documents issued in the past and current mandate.

In 2020, the Sustainable and Smart Mobility Strategy highlighted the shift towards shared and collaborative mobility services, facilitated by intermediary platforms, reducing the number of vehicles in daily traffic. The 2021 New Urban Mobility Framework built on this, recognizing ride-hailing as a game-changer. In 2022, a dedicated European Commission Notice acknowledged ride-hailing actors as enablers to decarbonize transport, identifying obstacles in local rules and underscoring their role in sustainable passenger transport-on-demand.

The 2024 Mission Letter to Commissioner for Transport and Sustainable Tourism, Apostolos Tzitzikostas, acknowledged the importance of reinforcing the Single Market for transport services. Outdated regulations and inconsistent urban mobility policies hold back the potential ride-hailing services offer.

While the publication of the European Commission Notice and the acknowledgment in the Mission Letter were positive first steps, the ride-hailing sector is still confronted with many obstacles in Member States and on local level.

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